سياسة الشحن

Shipment Method:

• Processing time for all orders may take up to 48 hours before shipment.
• On weekdays, Monday through Saturday, orders will be delivered. Orders submitted on Saturday after 3 p.m. will be dispatched on Monday.
• A greater volume of orders may occasionally cause minor delays.

Payment Method:

• SER Mobile Phones has enlisted the services of a reputable third party to handle financial transactions in order to guarantee a safe and expert payment procedure.
• SER Mobile Phones allows credit cards and COD. You have the option to select from the following list of payment options throughout the payment process.
• COD available for all orders placed from the United Arab Emirates only.

Delivery Method:

• Please ensure the accuracy of the delivery address during checkout.
• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• Fridays are not the days that deliveries are made.
• It is not possible to guarantee delivery times.
• The United Arab Emirates is eligible for free delivery.
• We currently deliver to all over UAE and GCC only.
• Tracking information will be emailed once the order is shipped.
• Customers can track their orders using the provided tracking number.
• Customers will receive a confirmation email upon successful delivery.
• Same Day Delivery will be possible if order confirmed before 10am UAE standard time with an extra charge of AED 30/device.